Meet The Team
Join the Team
Funeral Arranger, Staines-Upon-Thames
An exciting opportunity to join Holmes and Family as a funeral arranger. Holmes and Family is an award-winning family-owned and managed funeral director, we’re a local business with a national profile. Our exceptional funeral arrangers are the first point of contact for those needing to make funeral arrangements. Your job will be to warmly engage with the people who make their first contact with us and earn their trust. We expect callers to feel that Holmes and Family are exactly the right people to entrust with their family funeral and the personal care of the person who has died.
During the first call, you will make an appointment for the family to come in and complete the various paperwork and will advise on Orders of Service, visiting our Chapel of Rest, local crematoria, cemeteries, flowers, and memorials. During training, you may not be able to answer every question but we are always on hand to support you, answers are only ever a telephone call away.
You will have a mature outlook and a passion for helping people at a very difficult time. You will be smart, reliable, and highly organised. During quieter periods, you will be expected to keep your branch office clean and tidy and you will always offer visitors a warm drink. No two funerals are exactly the same and at times, the work can be challenging, for example occasionally you will need to confidently handle the stresses and strains found in modern family relationships.
Our family is committed to the very highest standards and not everyone wants to work at this high level. The Holmes and Family team are genuinely dedicated to making every single funeral we conduct the best possible experience for our clients. We aim to do this every single day; we all love coming to work and find it emotionally rewarding.
If you think working alongside us could be for you, email a CV with a covering letter to firstname.lastname@example.org.
Photos by Lucy Hare