When the death occurs, in the first instance we suggest that you telephone Holmes and Family. We are here to help and guide you, please call and our friendly, welcoming team will be able to assist you.

The early stages of arranging a funeral can be confusing and overwhelming. We will be able to advise you on;

• Creating a personalised funeral that reflects the beliefs, values and life of the person who has died
• Registration and completion of statutory paperwork
• Bringing the person who has died into our care
• Arranging the funeral, (time and date, place of service, music and coffin choices)
• Coming to our Chapel of Rest

If the death occurs at home before calling us, you will need to call the Doctor or medical professional who will need to attend to certify the death. Once this has taken place, we suggest calling Holmes and Family where our trained staff are always available to help and advise you on the next stages of arranging a funeral. There are no time constraints or legal requirements for a funeral director to bring someone into our chapel of rest, so please take your time if you wish and call us only when you’re ready.

If someone passes away at a residential home, the staff will advise us once the medical professional has attended.

If the death occurs at hospital or at the hospice, we won’t always need to attend immediately; however, you can call us to let us know what has happened, and if you wish, make an appointment, either in our office or at your home. At this point we can also answer any questions you may have, one of the Holmes family is available, 24 hours, 7 days a week, 365 days a year.